For cafés and coffee shops
The morning rush, without the queue.
Customers order their coffee on your own website and pick it up at the time they choose, the till keeps up when the queue reaches the door, and every order adds a stamp to their loyalty card. For coffee shops, cafés and brunch spots.
Sound familiar?
Half past eight, and the queue's out the door.
People see the queue, check the time and walk past.
The apps take their cut, even on a £3 flat white.
Your regulars come in every day, and nothing gives them a reason to choose you over the place next door.
01 — Order ahead
Ordered on the way, ready when they walk in.
Customers order on your own website, choose ASAP or a pick-up time, and pay before they arrive. The order prints behind the counter, so the coffee is waiting for them, not the other way round.
- Pick-up times customers choose
- Paid online before they arrive
- Printed behind the counter
02 — No commission
Keep the money from every coffee.
Orders come through your own website, so nobody takes a percentage, not even from a £3 coffee. The customer pays you, and the money is yours.
- No percentage taken from your orders
- Card payments straight to you
- Cash on collection if you want it
03 — Delivery
Coffee to the office, without the app.
Offices and homes order from your website, and the order goes out with your own driver or one of our couriers. Your customer follows the driver on a map, and no app takes a cut. Couriers are available in the UK.
- Your own drivers, our couriers or both
- Live tracking for your customer
- Delivery fee set by you
04 — The counter
A quick till for a long queue.
Take orders at the counter in a few taps, with oat milk, extra shots and syrups priced properly. Counter, website and delivery orders all land in one place, printed for whoever's on the coffee machine.
- Extras and swaps priced properly
- Counter, website and delivery orders together
- Printed for whoever's making the drinks
05 — Loyalty
A stamp for every coffee, on their phone.
Every order adds a stamp to a loyalty card on your customer's phone. No paper cards to lose. When it's full, they get the reward you choose, and the place next door has a harder job winning them over.
- A stamp with every order
- A card on their phone, not a paper one
- You choose the reward
06 — Sold out
Last croissant gone? Sold out in one tap.
Mark anything that's run out as sold out in seconds, and nobody can order it online. Too busy for online orders? Pause them for 15 minutes and switch them back on when the queue goes down.
- Mark items as sold out in seconds
- Pause online orders in one tap
- Back on whenever you're ready
07 — Brunch bookings
Weekend brunch, booked in advance.
Saturday and Sunday tables are booked on your website with live availability, and every guest gets a text reminder before they come. Set how long each table is held, so the 10am tables are free again for the midday crowd.
- Live availability on your website
- A text reminder before every booking
- Table times set by you
08 — Hands-off offers
Offers that go out before you open.
We set up your messages for you: a quiet Monday, a new drink for the season, birthdays and "we haven't seen you in a while". They go out on their own to your own customers. You don't write, design or press send.
- Set up by us from day one
- Sent automatically, all year round
- Nothing for you to do
09 — Reviews
More five-star reviews, fewer bad ones.
After every online order or booking, customers get a message asking how it went. Happy ones are sent to Google, where people search for coffee near them. Unhappy ones tell you privately, so you can put it right.
- A message after every order
- Happy customers sent to Google
- Complaints come to you first
A Saturday with Dinerly
From the first coffee to the last brunch table.
- 1
7am
Your "good morning" message goes out on its own to last week's customers.
- 2
8:15am
Twelve pick-up orders come in from people on their way. The queue stays short.
- 3
10am
Brunch starts. The tables were booked online, and two walk-ins are seated as tables free up.
- 4
11:30am
The almond croissants are gone. Marked as sold out in one tap.
- 5
Next day
Yesterday's customers are asked for a review, and every order has added a loyalty stamp.
Which plan
For cafés, we recommend Ultra.
Ultra includes everything on this page: your ordering website, the till, delivery, loyalty, brunch bookings, automatic offers and reviews. We set it all up for you.
- Everything on this page, in one system
- Set up for you, ready to go
- Free setup when you pay yearly
- Expert support by WhatsApp, phone, SMS and email
Side by side
Delivery apps and paper cards vs Dinerly.
Questions
Café questions, answered.
Can customers order ahead and choose a pick-up time?
Yes. They order on your website, choose ASAP or a time, and pay online. The order prints as soon as it's paid.
Do I need a separate system for the counter?
No. The till takes your counter orders, and website and delivery orders land in the same place.
How does the loyalty card work?
Every order adds a stamp to a card on your customer's phone. When it's full, they get the reward you choose, such as a free coffee.
Can I take brunch bookings?
Yes. Guests book on your website with live availability, get a text reminder before they come, and you set how long each table is held.
Can I deliver without a delivery app?
Yes. Customers order from your own website with no commission. Deliver with your own drivers, or with our couriers in the UK.
Is the till connected to AADE?
Yes. In Greece, the till connects to AADE through certified Greek providers.
Do I have to set up the offers myself?
No. We set up your messages for you, and they go out automatically all year round. You don't have to write or send anything.
What if I need help?
Every plan comes with expert support by WhatsApp, phone, SMS and email.
What Our Customers Say
Sam M.
Founder · Cinnamon Lounge
I just uploaded my menu and logo, and the Dinerly team took care of everything. Our website looks amazing and customers use it every day.
Tzoulian N.
Owner · Meat The Greeks
We waited four months for a website from another company. Tired of waiting, we switched — Dinerly had us live in just two days. And they did a smashing job.
Savvas D.
Co-owner · The Agora
The team is so helpful whenever we need website updates, and the table reservation management makes it easy to sort out our bookings on busy nights.
Faris K.
Owner · Jinnah Harrogate
The automatic SMS reminders and smart review system are game-changers. We get more bookings, fewer no-shows, and loads of 5-star reviews.
Shayasta M.
Manager · Bengal Brasserie
It handles our bookings, reviews, and orders while we focus on the food. I've never seen a system so hands-off.
Erjon B.
Co-founder · Taverna Harrogate
Dinerly gave us everything in one platform, online orders, reservations, marketing, loyalty. It just works. And the AI tips? Life-changing! We have increased our profit by +10% since we started implementing the tips.
Sam M.
Founder · Cinnamon Lounge
I just uploaded my menu and logo, and the Dinerly team took care of everything. Our website looks amazing and customers use it every day.
Tzoulian N.
Owner · Meat The Greeks
We waited four months for a website from another company. Tired of waiting, we switched — Dinerly had us live in just two days. And they did a smashing job.
Savvas D.
Co-owner · The Agora
The team is so helpful whenever we need website updates, and the table reservation management makes it easy to sort out our bookings on busy nights.
Faris K.
Owner · Jinnah Harrogate
The automatic SMS reminders and smart review system are game-changers. We get more bookings, fewer no-shows, and loads of 5-star reviews.
Shayasta M.
Manager · Bengal Brasserie
It handles our bookings, reviews, and orders while we focus on the food. I've never seen a system so hands-off.
Erjon B.
Co-founder · Taverna Harrogate
Dinerly gave us everything in one platform, online orders, reservations, marketing, loyalty. It just works. And the AI tips? Life-changing! We have increased our profit by +10% since we started implementing the tips.
Sam M.
Founder · Cinnamon Lounge
I just uploaded my menu and logo, and the Dinerly team took care of everything. Our website looks amazing and customers use it every day.
Tzoulian N.
Owner · Meat The Greeks
We waited four months for a website from another company. Tired of waiting, we switched — Dinerly had us live in just two days. And they did a smashing job.
Savvas D.
Co-owner · The Agora
The team is so helpful whenever we need website updates, and the table reservation management makes it easy to sort out our bookings on busy nights.
Faris K.
Owner · Jinnah Harrogate
The automatic SMS reminders and smart review system are game-changers. We get more bookings, fewer no-shows, and loads of 5-star reviews.
Shayasta M.
Manager · Bengal Brasserie
It handles our bookings, reviews, and orders while we focus on the food. I've never seen a system so hands-off.
Erjon B.
Co-founder · Taverna Harrogate
Dinerly gave us everything in one platform, online orders, reservations, marketing, loyalty. It just works. And the AI tips? Life-changing! We have increased our profit by +10% since we started implementing the tips.
Getting started
Let us do everything for you.
Step 1 of 3
We only take on 10 new restaurants a month.
We set up every restaurant ourselves, so we can only take on a few at a time. If you're interested, have a chat with us to see if we can help you.
Questions owners ask us.
Do I need to be good with computers?
No. If you can use WhatsApp, you can use Dinerly. And if you'd rather not, ring us and we'll do it.
I already have a website. What happens to it?
We'll look at it first and tell you honestly what's worth keeping. Then you decide.
Do I need to buy a tablet or printer?
The kit comes from us. Every restaurant gets a Dinerly kitchen printer, and Ultra includes a tablet too. It's covered by a one-off setup fee, which is free if you pay annually.
How much does it cost?
A simple monthly fee, with no commission on top. You can see every plan on our pricing page. See pricing