For chicken shops
Every bucket and wing, none of the commission.
Your own ordering site with every meal deal, sauce and heat level priced the way you set it, orders printed straight at the fryer, and a driver booked when the bag's ready. No delivery app taking a cut.
Sound familiar?
Queue out the door, and the phone won't stop.
School's out, the counter's three deep and the phone is ringing.
Someone asked for extra hot, and the ticket just says wings.
The apps take their cut, even on a £5 meal deal.
01 — No commission
Keep the money from every bucket.
Orders come through your own website, so nobody takes a percentage. A £100 order is £100 in your pocket, not £70. That matters most on meal deals, where the margin is already thin.
- No percentage taken from your orders
- Card payments straight to you
- Cash on collection or delivery if you want it
02 — Your ordering site
Meal deals, sauces and heat, all on your menu.
Customers pick their pieces, wings or strips, choose the sauce and how hot they want it, then add chips, a drink or a dip. Every option is priced the way you set it, on your own web address. We build it and keep it up to date.
- Meal deals, buckets and boxes
- Sauce and heat level as options
- Every extra priced automatically
03 — Straight to the kitchen
Every sauce on the ticket.
Website orders print at the fryer the moment they're paid, with the pieces, the sauce and the heat level written clearly. They land on the till next to your counter and phone orders, so nothing is shouted across the kitchen.
- Printed in the kitchen automatically
- Sauce, heat and extras on every ticket
- Website, counter and phone orders together
04 — Rush hours
After school and late at night, under control.
Customers choose ASAP or a collection time, so they're not all waiting at the counter at once. When the fryers are full, pause online orders in one tap. Run out of wings? Mark them as sold out in seconds.
- Collection times customers choose
- Pause online orders in one tap
- Mark items as sold out in seconds
05 — Delivery drivers
Delivery, without hiring drivers.
Use your own drivers, our couriers or both. For each delivery, we compare courier companies and book the best price, timed for when the bag's packed, so the chicken arrives crispy. Your customer follows the driver on a map. Couriers are available in the UK.
- Several courier companies, best price booked
- Live tracking for your customer
- Your own drivers too, if you have them
06 — Loyalty
Regulars rewarded, automatically.
Every order adds a stamp to your customer's loyalty card on their phone. When it's full, they get the reward you choose, like free wings or a free box, so they come back to you, not the app.
- Stamps added on every order
- A loyalty card on their phone
- You choose the reward
07 — Hands-off offers
Offers that go out while you fry.
We set up your weekend messages, birthday treats and "we haven't seen you in a while" texts, and they go out on their own to your own customers. You don't write, design or press send.
- Set up by us from day one
- Sent automatically, all year round
- Nothing for you to do
08 — Your customers
Every customer is yours.
Every order saves the customer's name, number and order history to your own list. You know who orders every Friday and who hasn't been in for a month, and you can reach them whenever you like.
- Name, phone and email saved
- Order history and spend
- A list you own and keep
09 — Reviews
More five-star reviews, fewer bad ones.
After every order, customers are asked how it was. Happy ones go to Google to leave a review, and unhappy ones tell you privately, so you can put it right.
- Asked after every order
- Happy customers sent to Google
- Complaints come to you first
A Friday with Dinerly
From the school run to closing time.
- 1
3:30pm
School's out. Orders come in online for collection at a set time, so the counter doesn't jam.
- 2
6pm
Your weekend message goes out on its own to last month's customers.
- 3
8pm
Every sauce and heat level prints at the fryer. Nothing is shouted across the kitchen.
- 4
10:30pm
The late rush hits, so you pause online orders for 15 minutes and mark wings as sold out.
- 5
Next day
Customers get a message asking for a review, and every order has added a loyalty stamp.
Which plan
For chicken shops, we recommend Ultra.
Ultra includes everything on this page: your ordering website, the till and kitchen printing, delivery drivers, loyalty, automatic offers and reviews. We set it all up for you.
- Everything on this page, in one system
- Set up for you, ready to go
- Free setup when you pay yearly
- Expert support by WhatsApp, phone, SMS and email
Side by side
Delivery apps and the phone vs Dinerly.
Questions
Chicken shop questions, answered.
Can customers choose their sauce and heat level?
Yes. Sauces, heat levels, dips and extras are options on your menu, each priced the way you set it, and they all print on the kitchen ticket.
Can I sell meal deals and buckets?
Yes. Set up meal deals, buckets and boxes with the choices you want customers to make, like pieces, sides and a drink.
Do I have to leave the delivery apps?
No. Plenty of chicken shops keep the apps for new customers and move their regulars to their own website. Every order that comes through your website instead saves you the commission.
Do I need my own drivers?
No. Use your own drivers, our couriers, or both. Couriers are booked for you at the best price on each order, and are available in the UK.
Can I pause orders when the fryers are full?
Yes. Pause online orders in one tap for as long as you need, and switch them back on when the kitchen's ready. You can also mark any item as sold out in seconds.
Can customers pay cash?
Yes. Customers can pay by card online, or cash on collection or delivery if you want to allow it.
How does setting up work?
Send us your menu and your logo and we do the rest: we build your ordering website, set up your till and kitchen printing, and send your kit ready to go.
What if I need help?
Every plan comes with expert support by WhatsApp, phone, SMS and email.
What Our Customers Say
Getting started
Let us do everything for you.
Step 1 of 3
We only take on 10 new restaurants a month.
We set up every restaurant ourselves, so we can only take on a few at a time. If you're interested, have a chat with us to see if we can help you.
Questions owners ask us.
Do I need to be good with computers?
No. If you can use WhatsApp, you can use Dinerly. And if you'd rather not, ring us and we'll do it.
I already have a website. What happens to it?
We'll look at it first and tell you honestly what's worth keeping. Then you decide.
Do I need to buy a tablet or printer?
The kit comes from us. Every restaurant gets a Dinerly kitchen printer, and Ultra includes a tablet too. It's covered by a one-off setup fee, which is free if you pay annually.
How much does it cost?
A simple monthly fee, with no commission on top. You can see every plan on our pricing page. See pricing










